Privacy policy

At HaqiCrown, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our online store and purchase T-Shirts & Tops, Skirts, Pants & Trousers. By using our website, you agree to the practices described below.

1. Information We Collect

We collect only the information necessary to process your orders and improve your shopping experience. This may include:

  • Personal Identification Information: Your full name, shipping address, billing address, and email address ([email protected]).
  • Payment Information: Credit card details, debit card numbers, or other payment method data, which are processed securely by our third-party payment partners. We do not store full payment card numbers on our servers.
  • Order Details: Products purchased (e.g., T-Shirts & Tops, Skirts, Pants & Trousers), sizes, quantities, and order history.
  • Technical Data: IP address, browser type, device information, and cookies (as described in our Cookie Policy) to enhance site functionality and security.

2. How We Use Your Information

We use your data solely for legitimate business purposes, including:

  • Processing and fulfilling your orders, including shipping and delivery.
  • Communicating with you about order updates, confirmations, and customer service inquiries via email ([email protected]).
  • Improving our website, product offerings, and user experience.
  • Preventing fraud and ensuring the security of our transactions.
  • Complying with legal obligations, such as tax and accounting requirements.

We do not use your information for marketing purposes without your explicit consent, and we never sell your personal data to third parties.

3. Data Storage and Retention

Your personal information is stored on secure servers located in data centers that comply with international security standards. We retain your data only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Typically, order-related data is kept for a period of up to 7 years for legal and accounting reasons, after which it is securely deleted or anonymized.

4. Data Protection and Security

We implement robust technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:

  • SSL/TLS encryption for all data transmitted between your browser and our website.
  • Firewalls and intrusion detection systems to safeguard our servers.
  • Regular security audits and vulnerability assessments.
  • Restricted access to personal data only to authorized personnel who need it to perform their duties.

5. Sharing Your Information

We may share your data with trusted third parties only when necessary to provide our services, such as:

  • Payment processors (e.g., Stripe, PayPal) to handle transactions securely.
  • Shipping carriers (e.g., FedEx, DHL) to deliver your orders.
  • Legal authorities if required by law or to protect our rights.

All third parties are contractually obligated to maintain the confidentiality and security of your data and are prohibited from using it for any other purpose.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Correction: Ask us to correct any inaccurate or incomplete information.
  • Deletion: Request the deletion of your data, subject to legal retention requirements.
  • Objection: Object to the processing of your data for certain purposes.
  • Data Portability: Receive your data in a structured, commonly used format.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

7. International Data Transfers

As we serve customers globally, your data may be transferred to and processed in countries outside your own. We ensure that such transfers comply with international data protection laws, including the use of Standard Contractual Clauses or equivalent safeguards.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and prevent fraud. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

9. Children's Privacy

HaqiCrown does not knowingly collect personal information from individuals under the age of 16. If we become aware that a child has provided us with data, we will take steps to delete it promptly. If you believe a child has shared information with us, please contact us at [email protected].

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us at:

Email: [email protected]

We are dedicated to addressing your inquiries promptly and transparently.