Shipping policy
At HaqiCrown, we are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines the terms and conditions for the delivery of products purchased from our online store, which specializes in T-Shirts & Tops, Skirts, and Pants & Trousers.
Shipping Method
We offer a single, reliable shipping option: Standard Shipping. This method ensures your items are processed and dispatched with care, providing a balance of cost and delivery speed. Please note that no expedited or express shipping services are available at this time.
Shipping Costs
Shipping fees are calculated based on the total weight of your order and the destination address. There are no free shipping promotions or waivers applicable. The exact shipping cost will be displayed at checkout before you complete your purchase. All charges are in the currency of your order.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive an email confirmation with tracking details once your order has been shipped.
Delivery Time
Standard Shipping delivery times vary depending on your location. Estimated delivery windows are as follows:
- Domestic orders: 5–10 business days
- International orders: 10–20 business days
Please note that these are estimates and not guaranteed. Delays may occur due to customs clearance, weather conditions, or other unforeseen circumstances beyond our control.
Order Tracking
Once your order is shipped, a tracking number will be provided via email to the address you used during checkout. You can monitor the progress of your shipment using this tracking number on our carrier’s website. For any inquiries regarding your shipment, please contact us at [email protected].
Shipping Restrictions
We currently ship to most countries worldwide. However, certain remote areas or regions may have limited delivery options. If your address is not serviceable, we will notify you via email and provide a full refund for the order. We are unable to ship to P.O. boxes or military APO/FPO addresses.
Lost or Damaged Items
HaqiCrown takes great care in packaging your items to prevent damage during transit. In the rare event that your order arrives damaged or is lost, please contact us within 7 days of the estimated delivery date at [email protected]. We will investigate and, if verified, offer a replacement or refund as per our policy.
Returns and Exchanges
For information on returning or exchanging items, please refer to our Return Policy. Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.
Contact Us
If you have any questions about this Shipping Policy or need assistance with your order, please email us at [email protected]. Our team is here to help.